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What the Data Says: eLearning and Employee Retention

What the Data Says: eLearning and Employee Retention

In a business world defined by rapid change, retaining top talent has never been more important, or more challenging. While competitive pay and hybrid work models remain key incentives, they’re no longer enough on their own. Employees are placing greater value on career development than ever before and companies that fail to offer clear pathways for growth risk losing their best people.

At Neon Learning, we believe learning isn’t just a “nice-to-have” it’s a business imperative. And the data backs this up. A growing body of research points to a direct connection between eLearning and employee retention. So, what exactly does the data say?

The Growing Importance of Learning and Development

The desire for growth and development isn’t just a millennial trend, it’s universal across today’s workforce.

  • According to LinkedIn’s 2024 Workplace Learning Report, a huge 94% of employees said they would stay at a company longer if it invested in their learning and development.
  • A Gallup report found that 59% of millennials (now the largest segment of the workforce) rate opportunities to learn and grow as extremely important when applying for a job.
  • PwC’s Future of Work report showed that employees who are offered continuous development are more than twice as likely to describe themselves as “engaged”.

In short, employees are no longer content with static job roles. They want to expand their skills, explore new areas, and feel like they’re progressing, not just showing up.

The Power of eLearning: Scalable, Personalised, and Data-Driven

Traditional training methods; day-long seminars, static manuals, or infrequent workshops, no longer meet the needs of modern learners. eLearning, by contrast, offers flexibility, interactivity, and scalability. Here’s why eLearning is proving so effective for retention:

  1. Flexibility that Fits Real Lives Employees can learn anytime, anywhere, which means training no longer disrupts their workday. This is especially important in hybrid or global teams spread across time zones.
  2. Personalised Learning Journeys Modern eLearning platforms use AI and learner data to tailor content to each individual. Whether it’s up-skilling for a promotion or re-skilling for a new role, employees feel that the training is relevant and meaningful.
  3. Built-In Analytics Managers and L&D teams can track progress in real time. Metrics like completion rates, engagement scores, and assessment outcomes give actionable insights allowing companies to continuously refine and improve their learning strategy.
  4. Microlearning for the Win Short, focused lessons lead to higher retention and better results. According to the Journal of Applied Psychology, learning in bite-sized chunks improves retention by up to 20% compared to traditional methods.

Why Retention Matters and What It Costs

It’s tempting to think of training as a cost centre but the cost of employee turnover is far higher.

  • The Society for Human Resource Management (SHRM) estimates that replacing an employee costs six to nine months’ salary on average.
  • For specialised or senior roles, that cost can skyrocket to 1.5 to 2x the employee’s annual salary.
  • Beyond direct recruitment costs, there’s lost productivity, time spent onboarding, and the knowledge that walks out the door.

Compare that to investing in a robust eLearning programme, often a fraction of the cost, especially when scaled across departments and the ROI becomes obvious.

Real-World Results: What Companies Are Seeing

Forward-thinking companies are already seeing measurable gains from integrating eLearning into their retention strategy.

  • IBM found that employees who engage in eLearning are 42% more likely to stay with the company long-term.
  • Deloitte created a learning culture that led to a 30% reduction in turnover in key business units.
  • Amazon invested over $700 million to up-skill 100,000 employees through eLearning and internal certifications, a move designed to increase retention and prepare the workforce for future roles.

These examples highlight a critical point: companies that support internal mobility and development retain top talent, reduce hiring costs, and build a more agile workforce.

Creating a Culture of Learning: Actionable Steps

Building a successful eLearning strategy for retention isn’t just about uploading videos to a platform. It requires a learning culture that values growth, curiosity, and progress.

Here’s how to start:

  1. Run a Learning Needs Assessment What skills are missing? Where do employees want to grow? Use surveys, performance reviews, and analytics to shape a learning roadmap.
  2. Choose the Right Platform Look for tools that support:
  • Mobile-friendly content
  • Gamification
  • Real-time reporting
  • Integration with other HR or LMS tools
  1. Empower Managers as Learning Coaches Managers play a vital role in encouraging development. Train them to spot learning opportunities and guide employees toward growth paths.
  2. Celebrate Progress Publicly Recognise milestones like course completions, certifications, and up-skilling achievements. Internal recognition boosts morale and signals that learning is valued.
  3. Align Learning with Career Progression Make it clear how learning leads to promotion, raises, or new roles. When training is tied to outcomes, engagement goes up.

Final Thought: Invest in People, Retain Your Future

At its core, employee retention isn’t about locking people in, it’s about helping them grow where they are. eLearning is a powerful way to support that growth, offering personalised, scalable, and cost-effective development that benefits both the individual and the business.

The data is crystal clear: learning boosts loyalty. Companies that prioritise development don’t just retain talent, they create workplaces where people want to stay, contribute, and thrive.

At Neon Learning, we’re proud to help organisations turn learning into a strategic advantage. Because when people grow, organisations grow.

Want to build a learning strategy that boosts retention?

Talk to us about our customised eLearning solutions.